FAQ’S

Loan Matrix > FAQ’S
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Frequently Asked Questions

LoanMatrix is a cloud-based loan management software built for Indian NBFCs, agencies, and private lenders. It automates the full loan lifecycle — from customer onboarding and disbursement to EMI tracking and recovery.

LoanMatrix is ideal for: NBFCs & Microfinance Institutions DSAs & Loan Agents Gold, Vehicle & Housing Loan Providers collection & Recovery Vendors Cooperative Societies & Private Financiers

Yes, LoanMatrix includes an Android-based mobile app for field staff. Agents can collect payments, update visits, and work offline — syncing data when back online.

LoanMatrix offers multi-role access control, OTP-based logins, audit logs, and data encryption. Daily backups ensure your data is always safe.

Absolutely. You can create unlimited loan schemes with custom ROI, tenure, processing fees, penalties, and document requirements.

Yes. The system sends automated EMI reminders via SMS and WhatsApp before due dates to reduce missed payments.

Yes. The admin dashboard shows agent-wise collection reports, visit verification (via GPS), and overall performance metrics.

LoanMatrix supports both automated disbursement via bank APIs and manual entry, depending on your preference and integrations.

Yes. Our team offers onboarding assistance, training sessions, and ongoing support to ensure smooth usage of the platform.

Yes. You can request a free demo to see how LoanMatrix can work for your lending business. Just contact our team through the website.

Experience how LoanMatrix can streamline your lending operations from origination to recovery.

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