Efficient onboarding with secure KYC verification.
Customer Onboarding & KYC Verification
- Add customers via web/app
- Upload Aadhaar, PAN, and income proof
- Real-time eligibility scoring
- Auto-check for blacklists or defaults
- Create unlimited loan schemes
- Configure ROI, tenure, and EMI modes
- Custom charges: processing, penalty, etc.
- Digital document signing (eSign)
- Step-by-step application flow
- Internal approval workflow
- Document collection & verification
- Auto disbursement via bank APIs or manual entry
- Automatic EMI scheduling
- SMS/WhatsApp reminders before due date
- Status: Paid, Partial, Overdue
- Grace periods & penalty setup
- Assign collections by PIN code/area
- Real-time EMI collection updates
- Geo-location for visit verification
- Agent performance reports
- Filter high-risk defaulters
- Send notices, mark legal stage
- Recovery follow-up tracking
- Settlements, foreclosure handling
- Real-time business overview
- Loan book summary
- EMI aging report
- NPA analysis, collection ratio, staff performance
- Android-based field app
- Capture payments, receipts, notes
- Works offline, syncs when online
- Agent check-in/out with GPS
- Multi-role access: Admin, Agent, Legal, Collection
- OTP login, audit logs
- Data encryption & daily backup
- Assign tasks to employees or agents
- Link tasks with customers or inquiries
- Track status and completion
- Track creation and update history
- Enable priorities for workload management
